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Things,
made clear.

Answers to help you get to know the technology and understand Waynance's services.

How does a payment with Waynance work?+

The merchant creates the payment request in the POS app (Android or iOS). The customer pays by scanning a QR code from their wallet or by tapping a compatible Cold Wallet via NFC, and authorizes the payment. A smart contract sends the amount to the merchant's wallet and the fee to Waynance.

How does Waynance charge its fee?+

The fee is applied within the transaction itself through the smart contract. The amount will be stated in the service terms before you sign up.

Is Waynance a wallet or a card?+

No. Waynance is a payment acceptance system for merchants. The customer pays with their own wallet or with a compatible Cold Wallet.

Can you pay via NFC with any phone?+

Not always. NFC payment depends on the phone or terminal model, the operating system and the implementation. QR payment is the general alternative.

Who controls the funds I receive?+

In a direct payment, the assets go to the merchant's wallet. The holder controls their wallet and their keys.

Are crypto payments anonymous?+

In the intended flow, Waynance does not request the customer's identity for a direct payment. However, the blockchain may be traceable, and legal requirements may apply depending on the service and the jurisdiction.

When is KYC or KYB required?+

The licensed third-party provider that performs the conversion requests the relevant verification. Additional requirements may apply depending on the service and the transaction.

Is fiat conversion instant?+

It is designed to be very fast, but timing is not guaranteed: it depends on the licensed third-party provider, verification, the network and the settlement method.

Which networks and assets are available?+

Availability depends on the product, the network, the asset and the jurisdiction. Check the details before transacting.

How do I request a POS?+

You can write to our team from the contact page to ask about availability and terms.

Can I buy from the shop on the website?+

You can fill a cart and send us the order request by email. No payment is taken on this website: the team confirms availability, final price, shipping and payment method.